Q1Do you supply free samples?
YES. We are very glad to provide you Free Samples for quality testing before you place an order.
Q2How do you control the quality?
"QUALITY IS OUR CARE". We have a professional R&D team and a dedicated Quality Department. We perform a 100% inspection during production and a secondary quality inspection before shipping.
Q3What's the packaging size of your product?
We offer various packaging sizes depending on your preference, such as 1KG/2KG/5KG plastic barrels, and 20KG/25KG drums.
Q4What is the MOQ (Minimum Order Quantity)?
Normally, our MOQ is 20KG per scent. However, if the stock is sufficient for your requested scent, the MOQ can be negotiated. Please note that smaller order quantities may increase the unit cost.
Q5What is your delivery time?
We keep a large inventory of various fragrance oils in stock. Therefore, we can arrange shipping within 12-48 hours after payment confirmation. For mass orders, the delivery timeframe is negotiated based on the actual quantity.
Q6How should the fragrance oils or powder be stored?
Please store in cool, dry, well-ventilated, and dark locations. Keep away from ignition and heat sources. Ensure containers are kept upright and tightly closed when not in use. Under proper storage conditions, the shelf life is 24 months.