Frequently Asked Questions
What are the standard packaging methods for your products?
We offer a variety of packaging options to meet customer needs, such as iron drums, plastic drums, IBC containers, flexible container bags, ISO tanks, and packaging bags.
What payment methods do you support?
Payment methods include wire transfer (T/T), foreign exchange transfer, and letter of credit (LC). We prefer wire transfer (TT) and letter of credit (LC). Other methods can be flexibly negotiated.
What is the delivery time for regular products?
Regular products will be shipped within 7-15 business days after receiving payment.
What shipping methods do you support?
We support various compliant shipping methods, including express delivery, air freight, and sea freight. We can also execute your specified logistics plan.
Can you provide samples?
Yes, we can provide a specified number of samples. You will need to pay for shipping and sample fees (sample fees will be refunded upon placing an order).
Can you provide documentation for the chemicals?
We can provide comprehensive documentation including COA, TDS, and MSDS for our chemical products.