Q1: What products can you buy from us?
You can purchase high-quality Essential oils and Carrier oils from our extensive range.
Q2: What is the policy regarding product samples?
We provide free samples; however, the shipping cost is paid by the customer. Note that this sample fee is regarded as a down payment and will be deducted from the total amount of your mass production order.
Q3: How do I proceed with an order?
First, share your requirements or application. We will provide a quote based on your needs. Upon price confirmation, we send an invoice and arrange delivery after payment is received.
Q4: How is the product quality guaranteed?
Products are manufactured under a strict quality control system with a defective rate below 0.2%. We always provide a pre-production sample and conduct a final inspection before shipment.
Q5: What are the accepted payment methods?
We accept T/T (Telegraphic Transfer), L/C (Letter of Credit), and Western Union.
Q6: What are the specific storage requirements for Marjoram Oil?
It should be stored in a cool, dry, and well-closed container, protected from moisture and kept away from strong light and heat sources to maintain its integrity for its three-year shelf life.
Aeterna Biotech
