Frequently Asked Questions
What products can I purchase from your selection?
We specialize in providing high-quality Essential oils and Carrier oils for various industrial and therapeutic applications.
What is your policy regarding product samples?
We offer free samples for quality testing. While the sample itself is free, the shipping cost is covered by the customer. Note that this shipping fee can be deducted from your total amount when you place a mass production order.
How can I proceed with placing an order?
First, let us know your specific requirements or application. We will provide a quote based on your needs. Once the price is confirmed, we will issue an invoice, and upon payment, we will arrange the delivery.
How do you guarantee the quality of the Thyme Oil?
Our products are manufactured under a strict quality control system with a defective rate of less than 0.2%. We always provide a pre-production sample before mass production and conduct a final inspection before shipment.
What payment methods do you accept?
We accept several convenient payment methods, including T/T (Telegraphic Transfer), L/C (Letter of Credit), and Western Union.
What is the shelf life and recommended storage for this oil?
The storage life is three years. It should be kept in a cool, dry, well-closed container, away from moisture, strong light, and high heat to maintain its potency and aroma.